Accessibility Statement

Twin Sun is committed to making our website accessible to everyone, including people with disabilities.

We believe that accessible software is better software. When we design for users with disabilities, we create products that work better for everyone.

Our Commitment

At Twin Sun, accessibility is not an afterthought—it's built into how we work. We believe that you can't call software "excellent" if it's unusable to a quarter of the population. With 28.7% of American adults living with some type of disability, we take accessibility seriously in both our own website and the products we build for clients.

Standards We Follow

This website is designed to conform to WCAG 2.2 Level AA standards, which include:

• Proper color contrast ratios for text and interactive elements
• Keyboard-accessible navigation throughout the site
• Descriptive alt text for images
• Semantic HTML structure for screen reader compatibility
• Clear heading hierarchy and logical content structure
• Form labels and error messages that are accessible

We use automated testing with axe-core and manual testing to continuously monitor our site's accessibility.

Accessibility in Our Client Work

Every product we build for our clients is developed with accessibility in mind. Our approach includes:

• Built-in from the start: Accessibility is considered during the design phase, not bolted on afterward
• Automated testing: We integrate accessibility testing into our development workflow
• Manual verification: We test with screen readers and keyboard-only navigation
• WCAG compliance: We target WCAG 2.2 Level AA for all new development
• Ongoing monitoring: We help clients maintain accessibility as their products evolve

For clients requiring federal compliance, we ensure software meets Section 508 requirements.

Report an Accessibility Issue

We are continually improving our website and working to ensure it is accessible to all users. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: contact@twinsunsolutions.com
• Phone: +1 (615) 873-0035

When contacting us about an accessibility issue, please include:

• The page URL where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)

We take all accessibility feedback seriously and will respond promptly to address any issues.

Ongoing Efforts

Accessibility is an ongoing commitment, not a one-time checkbox. Our efforts include:

• Regular accessibility audits of our website
• Continuous integration testing for accessibility regressions
• Team training on accessible design and development practices
• Staying current with evolving accessibility standards